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2021 ; 29
(3
): 1275-1285
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Feasibility and acceptability of a telephone-based chaplaincy intervention in a
large, outpatient oncology center
#MMPMID32623520
Sprik P
; Keenan AJ
; Boselli D
; Cheeseboro S
; Meadors P
; Grossoehme D
Support Care Cancer
2021[Mar]; 29
(3
): 1275-1285
PMID32623520
show ga
PURPOSE: Telechaplaincy (the use of telecommunications and virtual technology to
deliver spiritual and religious care by healthcare chaplains or other
religious/spiritual leaders) is a relatively novel intervention that has
increasingly been used in recent years, and especially during COVID-19.
Telephone-based chaplaincy is one mode of telechaplaincy. The purpose of this
study was to (1) describe telephone-based chaplaincy interventions delivered as
the first point of contact to patients who screen positive for
religious/spiritual concern(s) using an electronic data system, and (2) assess
the feasibility and acceptability of delivering interventions in an outpatient
cancer institute using this methodology. METHODS: Patients were screened for
religious and spiritual (R/S) concern(s) using an electronic data system.
Patients indicating R/S concern(s) were offered a telephone-based chaplaincy
intervention and asked to complete a survey assessing acceptability of the
intervention. Feasibility and acceptability data were collected. RESULTS: Thirty
percent of screened patients indicated R/S concern(s). Telephone-based chaplaincy
interventions were offered to 100% of eligible patients, establishing contact
with 61% of eligible patients, and offering chaplaincy interventions to 48% of
those patients. Survey participants report high acceptability of the offered
intervention. CONCLUSION: This is the first study examining feasibility and
acceptability of telephone-based chaplaincy with oncology patients.
Telephone-based chaplaincy is feasible and acceptable within an outpatient
oncology setting, supporting the promise of this interventional strategy. Further
research is needed to refine practices.