Information management research and practice in the post-COVID-19 world
#MMPMID32836635
Barnes SJ
Int J Inf Manage
2020[Dec]; 55
(?): 102175
PMID32836635
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COVID-19 has radically transformed many aspects of human life and global society
both now and for many years to come. A key aspect of the transformation has been
increased digitalization and the accelerated implementation of previously
predicted trends that have been discussed for many years in the information
management literature. Human endeavour has encouraged us to adapt to the "new
normal" through immediate necessity in areas such as work, education, healthcare,
entertainment and leisure, and online commerce. This new environment has provided
unprecedented opportunities for the information management research community to
develop research that will have a significant impact on practice in these and
other areas. We are essentially at the pinnacle of new developments in the
digital space and must seek to develop exemplars that can help to signpost the
future direction of digital global society for the benefit of all.
Notwithstanding, the problems of digitalization have also been exacerbated and
must be further understood and ameliorated in the post-COVID world. This paper
examines opportunities and problems in information management brought about by
the COVID-19 pandemic. It details implications for research and practice.