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2020 ; 80
(4
): 616-622
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English Wikipedia
Crisis Decision-Making on a Global Scale: Transition from Cognition to Collective
Action under Threat of COVID-19
#MMPMID32836462
Comfort LK
; Kapucu N
; Ko K
; Menoni S
; Siciliano M
Public Adm Rev
2020[Jul]; 80
(4
): 616-622
PMID32836462
show ga
This essay examines basic functions of crisis decision-making-cognition,
communication, coordination, and control-in response to COVID-19. This crisis
decision-making framework is applied to cases from South Korea, Italy, and the
United States as public officials grapple with how to recognize, respond, and
recover from this deadly, invisible threat. The authors acknowledge the harsh
trade-off between the compelling need to limit transmission of the virus to
protect public health and the consequent economic losses of halting social
interaction. They draw implications from this crisis for better decision-making
and investment in a global information infrastructure system to manage
large-scale, multidisciplinary threats to the health, economy, and sustainability
of the world's community of nations. The essay concludes that collective
cognition, amplified by timely, valid communication and supported by sound
planning, trained personnel, appropriate technology, and bold leadership, enables
coordinated action needed to bring a large-scale global crisis under control.
EVIDENCE FOR PRACTICE: Invest in information technology to manage systematic data
collection, analysis, and modeling.Provide timely, informed updates on community
status to constituents.Maintain a knowledge base of resources, vulnerabilities,
and plans.