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2020 ; 117
(ä): 443-449
Nephropedia Template TP
gab.com Text
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Covid-19 s impact on supply chain decisions: Strategic insights from NASDAQ 100
firms using Twitter data
#MMPMID32834209
Sharma A
; Adhikary A
; Borah SB
J Bus Res
2020[Sep]; 117
(ä): 443-449
PMID32834209
show ga
The coronavirus pandemic is having a clear impact on the supply chains of
virtually all manufacturers, retailers, and wholesalers. As the world attempts to
navigate through this difficult time, most companies are struggling to maintain a
steady flow of required goods and services. Whether it is frozen foods and
grocery items (i.e., toilet papers), or ventilators and masks, or even the
services (i.e., clinic visits), the supply chain has been facing multiple
obstacles. Most models and frameworks built in the extant literature are not been
able to capture these disruptions and as such, firms are not having proper
strategies to deal with. For firms with complex supply chains (i.e.,
manufacturing, retailing), it is indeed critical to identify strategies to deal
with such a crisis. In this paper, we intend to offer strategic insights in terms
of major issues firms are facing and strategic options firms are contemplating.
We rely on the twitter data from NASDAQ 100 firms to generate themes regarding
the issues faced by the firms and the strategies they are adopting using text
analytics tools. We find that firms are facing challenges in terms of
demand-supply mismatch, technology, and development of a resilient supply chain.
Moreover, moving beyond profitability, firms are experiencing difficulties to
construct a sustainable supply chain. We provide futuristic strategic
recommendations for the rebuilding of the supply chain.