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2020 ; 95
(8
): 1136-1139
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gab.com Text
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English Wikipedia
Attending to the Emotional Well-Being of the Health Care Workforce in a New York
City Health System During the COVID-19 Pandemic
#MMPMID32282344
Ripp J
; Peccoralo L
; Charney D
Acad Med
2020[Aug]; 95
(8
): 1136-1139
PMID32282344
show ga
The COVID-19 pandemic has placed an enormous strain on health care workers, and
its potential impact has implications for the physical and emotional well-being
of the workforce. As hospital systems run well over capacity, facing possible
shortages of critical care medical resources and personal protective equipment as
well as clinician deaths, the psychological stressors necessitate a strong
well-being support model for staff. At the Mount Sinai Health System (MSHS) in
New York City, health care workers have been heroically providing frontline care
to COVID-19 patients while facing their own appropriate fears for their personal
safety in the setting of contagion. This moral obligation cannot be burdened by
unacceptable risks; the health system's full support is required to address the
needs of its workforce.In this Invited Commentary, the authors describe how an
MSHS Employee, Faculty, and Trainee Crisis Support Task Force-created in early
March 2020 and composed of behavioral health, human resources, and well-being
leaders from across the health system-used a rapid needs assessment model to
capture the concerns of the workforce related to the COVID-19 pandemic. The task
force identified 3 priority areas central to promoting and maintaining the
well-being of the entire MSHS workforce during the pandemic: meeting basic daily
needs; enhancing communications for delivery of current, reliable, and reassuring
messages; and developing robust psychosocial and mental health support options.
Using a work group strategy, the task force operationalized the rollout of
support initiatives for each priority area. Attending to the emotional well-being
of health care workers has emerged as a central element in the MSHS COVID-19
response, which continues to be committed to the physical and emotional needs of
a workforce that courageously faces this crisis.