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2017 ; 8
(ä): 881
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Judgments at Gaze Value: Gaze Cuing in Banner Advertisements, Its Effect on
Attention Allocation and Product Judgments
#MMPMID28626436
Palcu J
; Sudkamp J
; Florack A
Front Psychol
2017[]; 8
(ä): 881
PMID28626436
show ga
Banner advertising is a popular means of promoting products and brands online.
Although banner advertisements are often designed to be particularly attention
grabbing, they frequently go unnoticed. Applying an eye-tracking procedure, the
present research aimed to (a) determine whether presenting human faces (static or
animated) in banner advertisements is an adequate tool for capturing consumers'
attention and thus overcoming the frequently observed phenomenon of banner
blindness, (b) to examine whether the gaze of a featured face possesses the
ability to direct consumers' attention toward specific elements (i.e., the
product) in an advertisement, and (c) to establish whether the gaze direction of
an advertised face influences consumers subsequent evaluation of the advertised
product. We recorded participants' eye gaze while they viewed a fictional online
shopping page displaying banner advertisements that featured either no human face
or a human face that was either static or animated and involved different gaze
directions (toward or away from the advertised product). Moreover, we asked
participants to subsequently evaluate a set of products, one of which was the
product previously featured in the banner advertisement. Results showed that,
when advertisements included a human face, participants' attention was more
attracted by and they looked longer at animated compared with static banner
advertisements. Moreover, when a face gazed toward the product region,
participants' likelihood of looking at the advertised product increased
regardless of whether the face was animated or not. Most important, gaze
direction influenced subsequent product evaluations; that is, consumers indicated
a higher intention to buy a product when it was previously presented in a banner
advertisement that featured a face that gazed toward the product. The results
suggest that while animation in banner advertising constitutes a salient feature
that captures consumers' visual attention, gaze cuing can be an effective tool
for driving viewers' attention toward specific elements in the advertisement and
even shaping consumers' intentions to purchase the advertised product.