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10.37765/ajmc.2021.88661 http://scihub22266oqcxt.onion/10.37765/ajmc.2021.88661 34156214!ä!34156214 Deprecated: Implicit conversion from float 213.6 to int loses precision in C:\Inetpub\vhosts\kidney.de\httpdocs\pget.php on line 534 Deprecated: Implicit conversion from float 213.6 to int loses precision in C:\Inetpub\vhosts\kidney.de\httpdocs\pget.php on line 534       Am+J+Manag+Care 2021 ; 27 (6): 225-226 Nephropedia Template TP {{tp|p=34156214|t=2021. COVID-19 and clinic workflow optimization using lean six sigma |pdf=|usr=}}{{34156214}} gab.com Text COVID-19 and clinic workflow optimization using lean six sigma JO: Am J Manag Care http://www.kidney.de/pget.php?&tw=1&pmid=34156214 #FOAvip OBJECTIVES: The COVID-19 pandemic has fundamentally changed the workflow of clinics. We applied Lean Six Sigma processes to optimize clinic workflow to reduce patient wait times and improve the patient experience. STUDY DESIGN: Prospective cohort study. METHODS: We implemented (1) pushing most extended wait times to the end of the workflow by rooming the patient directly and (2) using distractions during the waiting process by using educational videos and a timer for physician arrival in the patient exam room. We compared the patient wait times and subcomponents of Press Ganey scores as a surrogate for changes in patient experience and satisfaction from the preimplementation period (n = 277) to the 3-month (September 1, 2020, to November 30, 2020) postimplementation period (n = 218). RESULTS: There was a significant reduction in overall throughput time (38 vs 35 minutes) and wait before rooming (11 vs 8 minutes), and increased physician time with patients (15 vs 17 minutes) (P < .0001 for all). These results corresponded with a significant improvement in Press Ganey subcomponents of (1) waiting time in the exam room before being seen by the care provider, (2) degree to which you were informed about any delays, (3) wait time at clinic (from arriving to leaving), and (4) length of wait before going to an exam room (P < .001 for all). CONCLUSIONS: Simple, inexpensive measures can improve patient engagement and provide a safe setting for patients for clinic visits in the wake of COVID-19. In the future, clinics' common wait areas could be reappropriated to increase the number of clinic exam rooms. Twit Text FOAVip COVID-19 and clinic workflow optimization using lean six sigma ????Am J Manag Care http://www.kidney.de/pget.php?&tw=1&pmid=34156214 #FOAvip Twit Text # Free Paper on # # # # # LINK http://www.kidney.de/pget.php?&tw=1&pmid=34156214 #FOAvip English Wikipedia <ref>{{Cite pmid|34156214}}</ref> COVID-19 and clinic workflow optimization using lean six sigma #MMPMID34156214 Chadha M; Dunne AM; Rodriguez N; Chaudhary R Am J Manag Care 2021[Jun]; 27 (6): 225-226 PMID34156214show ga OBJECTIVES: The COVID-19 pandemic has fundamentally changed the workflow of clinics. We applied Lean Six Sigma processes to optimize clinic workflow to reduce patient wait times and improve the patient experience. STUDY DESIGN: Prospective cohort study. METHODS: We implemented (1) pushing most extended wait times to the end of the workflow by rooming the patient directly and (2) using distractions during the waiting process by using educational videos and a timer for physician arrival in the patient exam room. We compared the patient wait times and subcomponents of Press Ganey scores as a surrogate for changes in patient experience and satisfaction from the preimplementation period (n = 277) to the 3-month (September 1, 2020, to November 30, 2020) postimplementation period (n = 218). RESULTS: There was a significant reduction in overall throughput time (38 vs 35 minutes) and wait before rooming (11 vs 8 minutes), and increased physician time with patients (15 vs 17 minutes) (P < .0001 for all). These results corresponded with a significant improvement in Press Ganey subcomponents of (1) waiting time in the exam room before being seen by the care provider, (2) degree to which you were informed about any delays, (3) wait time at clinic (from arriving to leaving), and (4) length of wait before going to an exam room (P < .001 for all). CONCLUSIONS: Simple, inexpensive measures can improve patient engagement and provide a safe setting for patients for clinic visits in the wake of COVID-19. In the future, clinics' common wait areas could be reappropriated to increase the number of clinic exam rooms. |*Efficiency, Organizational[MESH] |*Total Quality Management[MESH] |*Workflow[MESH] |Ambulatory Care Facilities/*standards[MESH] |COVID-19/*epidemiology[MESH] |Humans[MESH] |Pandemics[MESH] |Patient Satisfaction[MESH] |Pilot Projects[MESH] |Pneumonia, Viral/epidemiology/virology[MESH] |Prospective Studies[MESH] |SARS-CoV-2[MESH]COVID-19 and clinic workflow optimization using lean six sigma (epmc).pdf DeepDyve Pubget Overpricing