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suck abstract from ncbi


10.1080/02763869.2021.1912567

http://scihub22266oqcxt.onion/10.1080/02763869.2021.1912567
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33970824!?!33970824

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suck abstract from ncbi

pmid33970824      Med+Ref+Serv+Q 2021 ; 40 (2): 151-167
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  • Practical Changes in Reference Services: A Case Study #MMPMID33970824
  • Wilairat S; Svoboda E; Piper C
  • Med Ref Serv Q 2021[Apr]; 40 (2): 151-167 PMID33970824show ga
  • Between 2018 and 2019, the librarians at the Strauss Health Sciences Library improved the efficiency and reach of their reference service by implementing four small-scale changes. These changes included revising the method of collecting statistics, creating FAQs, utilizing an appointment scheduler, and launching proactive chat. This case study will provide the background and research to support these changes, details on how the changes were implemented using Springshare tools, as well as the results and implications. Finally, the librarians will share their lessons learned along with recommendations for institutions interested in adopting similar changes.
  • |*Models, Organizational[MESH]
  • |Colorado[MESH]
  • |Humans[MESH]
  • |Information Dissemination/*methods[MESH]
  • |Libraries, Medical/*organization & administration[MESH]


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