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10.7748/ns.2021.e11690

http://scihub22266oqcxt.onion/10.7748/ns.2021.e11690
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33682394!ä!33682394

suck abstract from ncbi


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pmid33682394      Nurs+Stand 2021 ; 36 (10): 45-50
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  • Moving from face-to-face to telephone assessments with patients during the COVID-19 pandemic #MMPMID33682394
  • Burgess R
  • Nurs Stand 2021[Oct]; 36 (10): 45-50 PMID33682394show ga
  • The coronavirus 2019 (COVID-19) pandemic has led to an increase in the number of healthcare consultations being undertaken remotely rather than face to face, including telephone assessments with patients. When undertaking telephone assessments, the communication and clinical skills used in face-to-face consultations must be adapted to compensate for the loss of visual contact between the patient and the nurse. Specific techniques such as visualisation and managing silence can enable the nurse to develop trust and rapport with the patient, and contribute to effective telephone assessments.
  • |*COVID-19/epidemiology[MESH]
  • |*Pandemics[MESH]
  • |Communication[MESH]
  • |Humans[MESH]
  • |SARS-CoV-2[MESH]


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