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10.1017/S0022215120002480 http://scihub22266oqcxt.onion/10.1017/S0022215120002480 33198822!7729151!33198822     free     free     free Deprecated: Implicit conversion from float 211.6 to int loses precision in C:\Inetpub\vhosts\kidney.de\httpdocs\pget.php on line 534 Deprecated: Implicit conversion from float 211.6 to int loses precision in C:\Inetpub\vhosts\kidney.de\httpdocs\pget.php on line 534 Deprecated: Implicit conversion from float 211.6 to int loses precision in C:\Inetpub\vhosts\kidney.de\httpdocs\pget.php on line 534 Deprecated: Implicit conversion from float 211.6 to int loses precision in C:\Inetpub\vhosts\kidney.de\httpdocs\pget.php on line 534 Deprecated: Implicit conversion from float 211.6 to int loses precision in C:\Inetpub\vhosts\kidney.de\httpdocs\pget.php on line 534 Deprecated: Implicit conversion from float 211.6 to int loses precision in C:\Inetpub\vhosts\kidney.de\httpdocs\pget.php on line 534       J+Laryngol+Otol 2020 ; ä (ä): 1-6 Nephropedia Template TP {{tp|p=33198822|t=2020. Patient satisfaction from ENT telephone consultations during the coronavirus disease 2019 pandemic |pdf=|usr=}}{{33198822}} gab.com Text Patient satisfaction from ENT telephone consultations during the coronavirus disease 2019 pandemic JO: J Laryngol Otol http://www.kidney.de/pget.php?&tw=1&pmid=33198822 #FOAvip BACKGROUND: Telephone consultations have rapidly increased in the out-patient setting because of the coronavirus pandemic. A quality improvement project was implemented to improve patient satisfaction of telephone consultations in our unit. METHODS: This was a prospective complete-cycle project. Patient satisfaction questionnaires were sent to patients following telephone consultations in ENT clinics. Based on a literature review and initial results, clinicians were encouraged to follow a structured consultation format. A second questionnaire survey was conducted following its implementation. RESULTS: One hundred patient questionnaires were collected during the survey (April and June 2020). There was significant improvement over the two surveys in terms of satisfaction scores (p = 0.026), along with a significantly increased preference for telephone consultations over face-to-face consultations (p = 0.021). CONCLUSION: This study showed significant improvement in patient satisfaction and an increased telephone consultation preference through the use of a structured consultation model. The potential benefits in terms of infection control and impact on out-patient workload may see telephone consultations persist in the post-coronavirus era. Twit Text FOAVip Patient satisfaction from ENT telephone consultations during the coronavirus disease 2019 pandemic ????J Laryngol Otol http://www.kidney.de/pget.php?&tw=1&pmid=33198822 #FOAvip Twit Text # Free Paper on # # # # # LINK http://www.kidney.de/pget.php?&tw=1&pmid=33198822 #FOAvip English Wikipedia <ref>{{Cite pmid|33198822}}</ref> Patient satisfaction from ENT telephone consultations during the coronavirus disease 2019 pandemic #MMPMID33198822 Zammit M; Siau R; Williams C; Hussein A J Laryngol Otol 2020[Nov]; ä (ä): 1-6 PMID33198822show ga BACKGROUND: Telephone consultations have rapidly increased in the out-patient setting because of the coronavirus pandemic. A quality improvement project was implemented to improve patient satisfaction of telephone consultations in our unit. METHODS: This was a prospective complete-cycle project. Patient satisfaction questionnaires were sent to patients following telephone consultations in ENT clinics. Based on a literature review and initial results, clinicians were encouraged to follow a structured consultation format. A second questionnaire survey was conducted following its implementation. RESULTS: One hundred patient questionnaires were collected during the survey (April and June 2020). There was significant improvement over the two surveys in terms of satisfaction scores (p = 0.026), along with a significantly increased preference for telephone consultations over face-to-face consultations (p = 0.021). CONCLUSION: This study showed significant improvement in patient satisfaction and an increased telephone consultation preference through the use of a structured consultation model. The potential benefits in terms of infection control and impact on out-patient workload may see telephone consultations persist in the post-coronavirus era. äPatient satisfaction from ENT telephone consultations during the coron(epmc).pdf DeepDyve Pubget Overpricing