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Deprecated: Implicit conversion from float 233.6 to int loses precision in C:\Inetpub\vhosts\kidney.de\httpdocs\pget.php on line 534 Australas+Psychiatry 2020 ; 28 (5): 504-507 Nephropedia Template TP
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Making working from home work: reflections on adapting to change #MMPMID32910690
Khanna R; Murnane T; Kumar S; Rolfe T; Dimitrieski S; McKeown M; Ejareh Dar M; Gavson L; Gandhi C
Australas Psychiatry 2020[Oct]; 28 (5): 504-507 PMID32910690show ga
OBJECTIVES: During the COVID-19 pandemic, our mental health service experimented with working from home. The flexibility of this practice can enable improved efficiency, staff well-being and expanded operating hours in the longer term. This paper shares our experiences and makes recommendations for being a part of and leading distributed clinical teams. CONCLUSIONS: We saw a 3% increase in total appointment bookings and a 7% reduction in cancellations/non-attendance compared to the same period in 2019. Based on our experience and the literature, effective distributed teams have leaders that connect via video at least weekly; focus on transparency and output over micromanagement; prioritise staff relationships and err towards overcommunication.
|*Workplace[MESH]
|Betacoronavirus[MESH]
|COVID-19[MESH]
|Coronavirus Infections/*psychology[MESH]
|Humans[MESH]
|Mental Health Services/*statistics & numerical data[MESH]
|Pandemics[MESH]
|Patient Acceptance of Health Care/statistics & numerical data[MESH]