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2017 ; 20
(1
): 81-105
Nephropedia Template TP
gab.com Text
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English Wikipedia
The "Gray Zone" of Police Work During Mental Health Encounters: Findings from an
Observational Study in Chicago
#MMPMID28286406
Wood JD
; Watson AC
; Fulambarker AJ
Police Q
2017[Mar]; 20
(1
): 81-105
PMID28286406
show ga
Although improving police responses to mental health crises has received
significant policy attention, most encounters between police and persons with
mental illnesses do not involve major crimes or violence, nor do they rise to the
level of requiring emergency apprehension. Here, we report on field observations
of police officers handling mental health-related encounters in Chicago. Findings
confirm that these encounters often occur in the "gray zone", where the problems
at hand do not call for formal or legalistic interventions including arrest and
emergency apprehension. In examining how police resolved such situations, we
observed three core features of police work: (1) accepting temporary solutions to
chronic vulnerability; (2) using local knowledge to guide decision-making; and
(3) negotiating peace with complainants and call subjects. Study findings imply
the need to advance field-based studies using systematic social observations of
gray zone decision-making within and across distinct geographic and place-based
contexts. Policy implications for supporting police interventions, including
place-based enhancements of gray zone resources, are also discussed.