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 Improving the use of research evidence in guideline development: 10  Integrating  values and consumer involvement Schunemann HJ; Fretheim A; Oxman ADHealth Res Policy Syst  2006[Dec]; 4 (ä): 22BACKGROUND: The World Health Organization (WHO), like many other organisations  around the world, has recognised the need to use more rigorous processes to  ensure that health care recommendations are informed by the best available  research evidence. This is the 10th of a series of 16 reviews that have been  prepared as background for advice from the WHO Advisory Committee on Health  Research to WHO on how to achieve this. OBJECTIVES: We reviewed the literature on  integrating values and consumers in guideline development. METHODS: We searched  PubMed and three databases of methodological studies for existing systematic  reviews and relevant methodological research. We reviewed the titles of all  citations and retrieved abstracts and full text articles if the citations  appeared relevant to the topic. We checked the reference lists of articles  relevant to the questions and used snowballing as a technique to obtain  additional information. We did not conduct a full systematic review ourselves.  Our conclusions based on the available evidence, consideration of what WHO and  other organisations are doing and logical arguments. KEY QUESTIONS AND ANSWERS:  We did not find a systematic review of methods for integrating values in  guidelines, but we found several systematic reviews that dealt with related  topics. Whose values should WHO use when making recommendations? Values, the  relative importance or worth of a state or consequences of a decision (outcomes  relating to benefits, harms, burden and costs), play a role in every  recommendation. Ethical considerations, concepts that determine what is right,  also play a role. The values used in making recommendations should reflect those  of the people affected. Judgements should be explicit and should be informed by  input from those affected (including citizens, patients, clinicians and policy  makers). When differences in values may lead to different decisions or there is  uncertainty about values, this should also be explicit. If differences in values  are likely to affect a decision, such that people in different setting would  likely make different choices about interventions or actions based on differences  in their values, global recommendations should be explicit in terms of which  values were applied and allow for adaptation after incorporating local values.  How should WHO ensure that appropriate values are integrated in recommendations?  All WHO guideline groups should uniformly apply explicit, transparent and clearly  described methods for integrating values. WHO should consider involving relevant  stakeholders if this is feasible and efficient. WHO should develop a checklist  for guidelines panels to help them to ensure that ethical considerations relevant  to recommendations are addressed explicitly and transparently. How should users  and consumers be involved in generating recommendations? Including consumers in  groups that are making global recommendations presents major challenges with  respect to the impossibility of including a representative spectrum of consumers  from a variety of cultures and settings. Nonetheless, consideration should be  given to including consumers in groups who are able to challenge assumptions that  are made about the values used for making recommendations, rather than represent  the values of consumers around the world. WHO should establish a network to  facilitate involvement of users. Draft recommendations should be reviewed by  consumers, who should be asked explicitly to consider the values that were used.  How should values be presented in recommendations? Recommendations should include  a description of how decisions were made about the relative importance of the  consequences (benefits, harms and costs) of a decision. Values that influence  recommendations should be reported along with the research evidence underlying  recommendations. When differences in values would lead to different decisions or  there is important uncertainty about values that are critical to a decision, this  should be flagged and reflected in the strength of the recommendation. Adaptable  guideline templates that allow for integration of different values should be  developed and used when differences in values are likely to be critical to a  decision.ä
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